Privacy Policy
How zephyrosalun protects and manages your personal information
Last Updated: February 2025Introduction and Scope
zephyrosalun operates as a comprehensive financial analysis platform, providing comparative company analysis tools and educational resources. This privacy policy explains how we collect, use, and protect your personal information when you interact with our services at zephyrosalun.com.
We're committed to transparency about our data practices. This policy applies to all users of our platform, whether you're browsing our comparative analysis tools, participating in our educational programs, or simply visiting our website to learn more about financial analysis.
Your privacy matters to us. We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both.
Information We Collect
We collect information in several ways to provide and improve our financial analysis services:
Information You Provide Directly
- Account registration details including name, email address, and professional information
- Communication preferences and subscription settings for our learning programs
- Feedback, questions, and correspondence when you contact our support team
- Survey responses and participation in our educational webinars
- Financial analysis preferences and customized dashboard settings
Automatically Collected Information
When you use our platform, we automatically collect certain technical information to improve your experience:
- Device information including browser type, operating system, and screen resolution
- Usage patterns such as which analysis tools you use most frequently
- Performance data to help us identify and fix technical issues
- General location information (country and city level) to customize content
Data Category | Purpose | Retention Period |
Account Information | Service delivery and account management | Duration of account + 2 years |
Usage Analytics | Platform improvement and personalization | 12 months |
Communication Records | Customer support and service improvement | 3 years |
How We Use Your Information
We use your personal information for specific, legitimate purposes that enhance your experience with our financial analysis platform:
- Platform Operation: Managing your account, processing requests, and delivering our comparative analysis tools
- Educational Services: Providing access to our learning programs, sending course materials, and scheduling webinars
- Personalization: Customizing your dashboard, recommending relevant analysis tools, and adapting content to your interests
- Communication: Sending important updates about our services, responding to your inquiries, and sharing educational content you've subscribed to receive
- Improvement: Analyzing how our platform is used to identify areas for enhancement and develop new features
- Security: Protecting against unauthorized access, fraud prevention, and maintaining the security of our systems
We don't use your information for automated decision-making that would significantly affect you without human review. Our financial analysis tools provide information and insights, but investment decisions remain entirely with you.
Information Sharing and Third Parties
We maintain strict controls over who has access to your personal information. Here's when and how we might share your data:
Service Providers
We work with carefully selected third-party providers who help us deliver our services. These include:
- Cloud hosting providers for secure data storage and platform operation
- Email service providers for delivering educational content and platform notifications
- Analytics providers to help us understand how our platform is used (data is anonymized)
- Customer support tools to help us respond to your questions efficiently
All service providers are bound by contractual agreements that require them to protect your information and use it only for the specific services they provide to us.
We never sell your personal information. We don't share your data with advertisers, data brokers, or other third parties for their marketing purposes.
Legal Requirements
We may disclose your information if required by law, such as in response to a valid court order, subpoena, or other legal process. We'll notify you of such requests unless legally prohibited from doing so.
Your Rights and Choices
Under UK data protection law, you have several important rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a clear, structured format within one month.
Correct Information
Update or correct any inaccurate personal information. You can do this through your account settings or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to certain legal and operational requirements.
Restrict Processing
Limit how we use your information in specific circumstances, such as when you're disputing the accuracy of your data.
Data Portability
Receive your personal information in a machine-readable format or request that we transfer it to another service provider.
Object to Processing
Object to certain uses of your personal information, particularly for direct marketing or legitimate interest purposes.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within one month and won't charge a fee unless your request is clearly unfounded or excessive.
Data Security and Protection
Protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data:
Technical Safeguards
- End-to-end encryption for data transmission and secure storage protocols
- Regular security audits and vulnerability assessments of our systems
- Multi-factor authentication options for account access
- Automated backup systems with encrypted storage
- Intrusion detection and monitoring systems
Operational Safeguards
- Staff training on data protection and privacy best practices
- Limited access controls ensuring only authorized personnel can access your information
- Regular review and updating of our security procedures
- Incident response procedures for addressing potential data breaches
While we implement robust security measures, no system is completely immune to security risks. We encourage you to use strong passwords, keep your login credentials confidential, and log out of your account when using shared computers.
International Data Transfers
Your personal information is primarily stored and processed within the United Kingdom. However, some of our service providers may process data outside the UK, including in countries that may not have equivalent data protection laws.
When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Standard contractual clauses approved by the UK Information Commissioner's Office
- Adequacy decisions recognizing equivalent protection in destination countries
- Additional security measures where required by law
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Here's what you should know:
Essential Cookies
These cookies are necessary for our platform to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status.
Performance Cookies
We use these to understand how visitors interact with our platform, helping us improve functionality and identify popular content. This information is collected anonymously.
Preference Cookies
These remember your choices and preferences, such as dashboard customizations and language settings, to provide a personalized experience.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.
Data Retention and Deletion
We keep your personal information only as long as necessary for the purposes outlined in this policy:
- Active Account Data: Retained while your account remains active and for two years after account closure
- Communication Records: Customer support interactions kept for three years to improve our services
- Usage Analytics: Anonymized usage data retained for up to 12 months for platform improvement
- Legal Requirements: Some information may be retained longer when required by law or for legitimate business purposes
When we delete your information, we do so securely to prevent unauthorized recovery. Some information may persist in backup systems for a limited time as part of our standard data protection procedures.
Children's Privacy
Our platform is designed for adults and we don't knowingly collect personal information from individuals under 18 years old. If we become aware that we've collected information from someone under 18 without appropriate consent, we'll delete that information promptly.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation.
Changes to This Privacy Policy
We review this privacy policy regularly and may update it to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll:
- Notify you by email if you have an account with us
- Display a prominent notice on our platform
- Update the "Last Updated" date at the top of this policy
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our platform after changes indicates your acceptance of the updated policy.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your rights regarding your personal information, we're here to help.
Email: info@zephyrosalun.com
Address: 86 Lind Road, Sutton, Surrey, SM1 4PL, United Kingdom
Phone: +44 1543 462621
We aim to respond to all privacy-related inquiries within 5 business days and will resolve requests within the timeframes required by applicable law.